![]() Atento has over 500 clients to whom it delivers a wide range of high quality, agile and efficient services through multichannel platforms. Actively be a team player offering support to other employees, plus make suggestion for process improvements.Ītento is a multinational Customer Relationship Management (CRM) company in the Business Process Outsourcing (BPO) sector, leader in Latin America and the second largest company of its kind in the world in terms of revenue.įrom 1999, the company has developed its business model in 16 countries where it employs over 150,000.Adhered to work schedules, telephone procedures and payroll time procedures.Handle incoming telephone calls from customers/clients or internal employees, process with proper resolution.Data entry or file maintenance to accounts, as necessary, to resolve customer contact issues/calls.Actively involved in the communication to management on trend results of any service impact.Update and strengthen the knowledge related to the operation of the service. ![]()
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